📚 Documentation

Create Better Surveys, Collect Cleaner Data

Complete guides for researchers, analysts, and teams who want to build bias-free surveys, monitor data quality, and make confident decisions backed by representative insights.

Documentation Guides

Choose the guide that matches your needs—from quick-start tutorials to advanced feature documentation.

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Getting Started

⏱️ 15 min read

New to Chokmi? Learn the platform basics, understand core concepts like bias detection and representativeness, and create your first survey with our step-by-step walkthrough.

Start here
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Core Workflows

⏱️ 45 min read

Master the six essential workflows: creating surveys, distribution strategies, quality monitoring, benchmarking, analysis & reporting, and team management.

Learn workflows
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Feature Guides

⏱️ 60 min read

Deep dives into every feature: question builder, bias detection, benchmarks, weighting methods, quality monitoring, automations, branding, permissions, and integrations.

Explore features
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Real-World Scenarios

⏱️ 40 min read

End-to-end examples: Product managers measuring features, HR running engagement surveys, market researchers validating positioning, and agencies delivering white-label surveys.

See examples

Troubleshooting & FAQ

📖 Reference

Stuck? Find solutions to common issues with survey creation, distribution, quality monitoring, benchmarks, automations, and team management. Plus frequently asked questions.

Get help
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Styling Examples

📚 Guide

Learn how to use colored callout boxes, badges, step-by-step guides, and rich formatting to create beautiful and effective documentation.

View examples

Choose Your Learning Path

Different paths for different goals—find the one that fits your situation.

🎯 Brand New User

Start with Getting Started (15 min) → Create your first survey → Return to Core Workflows when you need deeper knowledge.

⚡ I Know What I Need

Use the Quick Reference in Getting Started to find exactly where to go, then jump to that section in Feature Guides.

🔧 Stuck on Something

Check Troubleshooting & FAQ first. Still stuck? Contact support@chokmi.com or use in-app chat for help.

👥 Training a Team

Share Getting Started with everyone. Then assign role-specific reading: Survey creators → Core Workflows • Analysts → Feature Guides • Managers → Real Scenarios.

Key Concepts

Understand these core ideas before diving into the guides.

🎯 Bias Detection

Real-time checking for loaded language and leading questions. Questions rated green (safe), yellow (review), or red (must fix).

📊 Representativeness

Measures whether responses match your target population. Requires linking a benchmark for demographic comparison.

✅ Quality Scoring

Every response gets a 0-100 score based on completion time, patterns, contradictions, and bot indicators.

⚖️ Weighting

Mathematical adjustment that balances your sample to match the target population— amplifying underrepresented voices.

📈 Confidence Intervals

Range where the true value likely falls. "62% ± 4%" means the real value is probably 58-66%. Larger samples = smaller intervals.

🤖 Bot Detection

Automatically identifies automated and synthetic responses using ML models. Set thresholds to flag or quarantine suspicious submissions.

📝 Methodology as Code

Define survey methodology in YAML with version control. Track changes, deploy to environments, and maintain audit trails.

🧠 Chokmi Intelligence

Smart features for briefings, benchmark matching, optimization, quality triage, and recruitment—all toggleable per user.

Quick Start Path

Follow this 6-step path to get productive quickly.

Read Getting Started

Understand what Chokmi does, learn core concepts, and see the complete first survey walkthrough. Takes about 15 minutes.

Create Your First Survey

Use a template or AI generation. Watch the bias checker catch issues in real-time as you type questions.

Distribute & Collect Responses

Share via link, QR code, or email campaign. Monitor quality and representativeness as responses arrive.

Review Core Workflows

Once you've created your first survey, dive deeper into quality monitoring, benchmarking, and analysis workflows.

Explore Feature Guides

Reference detailed feature documentation when you need advanced capabilities like weighting or automations.

Learn from Real Scenarios

See how product managers, HR teams, researchers, and agencies use Chokmi to solve real problems.

Complete Documentation Overview

At a glance: what's in each guide, who it's for, and how long it takes to read.

Guide What's Inside Best For Reading Time
Getting Started Platform overview, core concepts, first survey walkthrough, quick reference Everyone new to Chokmi 15 minutes
Core Workflows Seven main workflows: survey creation, distribution, quality monitoring, benchmarking, methodology as code, analysis, team management Regular users creating surveys 50 minutes
Feature Guides Deep dives: question builder, bias detection, benchmarks, weighting, quality monitoring, methodology as code, intelligence features, bot detection, automations, branding, permissions, integrations Power users and admins 60 minutes
Real-World Scenarios 4 complete examples: Product manager, HR engagement, market research, agency white-label Anyone wanting practical applications 40 minutes
Troubleshooting & FAQ Common problems, solutions, error messages, frequently asked questions Anyone stuck on a specific issue As needed